Q: What is 365 Medical Supplies?
A: We are a medical supply company specializing in Wound Care Dressings & Negative Pressure Therapy Pumps and accessories but for a much lower price! In addition to Wound Care, we supply a variety of products including diabetic supplies, medical tape, and much more!
Q: Why Should I choose you over brands I know like McKesson or Medline?
A: The main reason you should choose us... Money! We can save you a bunch of money, most of our prices are up to 40% less than other brands, and websites.
Q: If yours are cheaper then they must be made of a cheaper quality, then right?
A: NO! We guarantee ALL our wound care products is the EXACT same quality as the big brands! All we are is just a different name with the same great products!
Q: How are you able to have your prices so low if they are the same quality?
A: We found out that brands like McKesson, and Mepilex are marking up their products some over 200% or more for what they buy it for from the manufacturer! We here at 365 Medical Supplies thought was not right and decided to do something about it!
Q: Is your site secure to purchase from?
A: Absolutely! We use the company Stripe which they use PCI-DSS compliance for your payments just by implementing Stripe’s client-side tokenization by using Stripe elements or our iOS and Android bindings. No sensitive data comes to our servers, so it’s more secure and saves you work. Check them out at https://stripe.com/ If you are not comfortable giving us any information, we also accept Paypal. As an added layer of security you are automatically backed by our 100% money back guarantee.
Q: How do I reach customer service?
A: There are multiple ways to reach us, and we will get back to you with in 24 hours! You can e-mail us at firstname.lastname@example.org or call us at 1-800-935-9781
Q: Do I need to setup an account to purchase from your site?
A: No, although we encourage it for faster checkout next you come here.
Q: How long does it take my order to arrive?
A: For normal orders we usually process the order in 1 business day, and ship USPS Mail. There are options at check out for 1 -2 business days depending on your needs. For large orders in Bulk may take longer *depending on the size of the order*.
Q: Do I need a prescription to buy any items?
A: You do NOT need a prescription to buy our Wound Care products. The only thing you need a prescription for is our MedVac products.